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2013 University Stadium Policies and Information

PARKING MAP

GAME DAY STUDENT SHUTTLE SERVICE

PARKING/TAILGATING FAQS

TICKET FAQS

UNIVERSITY STADIUM FAQS

Welcome to the 2013 season of Lobo football at the University of New Mexico, and welcome to University Stadium. We trust that your game day experience will be rewarding, and to help you have the best experience possible, here is a guide and a list of Frequently Asked Questions for everything you need to know about Lobo football and coming to University Stadium.


PARKING/TAILGATING FAQS

1. How much is parking for games?
Lots will be a pass lot or a paid lot. $10 lots include the following: Pit West, SSSC Dirt Lot, Stadium East, TVC, STP, SSSC, Isotopes C and Sunshine Terrace. $5 parking lots are: CNM 1, CNM 2, CNM 3, I-25 Lot, Lobo Village Lot and Arroyo Lot.  Please see the attached parking map above for detailed information. RV's are not included in that, and RV parking is $50. All Lots open six hours before kickoff, although some adjustments may be made depending on kickoff time. There are more than 4,000 parking spaces surrounding University Stadium, including 108 handicapped spaces.

2. Is there going to be alternative transportation like shuttles and busses?

Yes, there are ways to get to the game without parking your car right next to the stadium.

The Lobo Shuttle is a great way to get to the stadium.The shuttle bus from Lot T (located at the southwest corner of University and Lomas) runs two hours before kickoff and drops off at the Stadium North lot. The cost is just $3 per person (round trip) and tickets are available the day of the game at the Lot T, (cash only accepted). The return shuttle runs for a reasonable amount of time after the completion of the game.

Also, the Lobo Courtesy Shuttles will roam the parking lots. UNM will have four golf carts roaming the stadium parking lots starting two hours before kickoff. The carts will serve as courtesy shuttles for fans that need a lift from their car to the stadium.

If you are a UNM student, a courtesy shuttle will be provided by the Athletics Department and UNM Parking and Transportation Services. The shuttle begins two hours prior to kickoff, operates until kickoff, then one hour after the game is over.

3. Where is the best place to park that is handicap accessible?

Mobility-impaired parking spaces are located on the west side of the stadium. Additional spots are located on the west side of The Pit where a golf cart shuttle will pick up and drop off at Gate 2.

4. Where do RV's park this year?
The RV Overnight Lot is located in the TLC Lot (Pit North 2). Here are the important things to know about the Overnight RV Lot.

      • The lot opens at 5 p.m. the day before each of UNM's six home games.
      • All RV's must be self contained and they can tow one extra vehicle.
      • A pass is required for the overnight lot.
      • The pass includes access to overnight parking, security, bathroom facilities and close proximity to the Howl Zone. Lobo Club donors at the $250 level or above qualify for a RV parking pass
      • Call (505) 925-5014 about purchasing a pass for the lot.
      • All rules and regulations are subject to change. UNM Police and officials reserve the right to enforce these policies at their discretion.
      • The UNM Athletics Department attempts to accentuate the pageantry of college football by providing a wholesome atmosphere for fans of all ages. We appreciate your cooperation and adherence to these policies. Please contact the UNM Athletics Department at 925-5014 for additional information and approvals.
      • Vehicles must park consistent with lane markings; there will be no saving of parking spots. Parking costs $10 in all lots, except for $5 lots, and pass lots, where a donation is needed to secure a pass.

General RV parking (non-overnight) is $50 and is available in any paid lot except for the Stadium East Lot. Open lots are TLC Lot 1 and 2 (Pit North 1 and 2), and Pit West and they are open six hours prior to the game.

5. Can I use a gas grill for tailgating?
Grills can be used for tailgating, but all fans must adhere to a few guidelines for the safety of everyone:

      • Grills must not be used inside tents, under building overhangs or within 15 feet of buildings.
      • Grills must not be used within 25 feet of vehicles or other gas-fueled equipment.
      • Grills must not be used near open windows, doors or building air intakes.
      • Grills must be set on level ground and protected against being hit or knocked over.
      • Check all gas lines from the bottle to the burner.
      • Make sure they are tight, leak free and not cut or damaged.
      • A leak check of valves and lines can be made by spraying soapy water around the connections. If the soap bubbles, you may have a leak. CHANGE THE BOTTLE, LINES AND/OR CONNECTORS AS NEEDED.
      • Turn the gas on only when ready to heat the grill.
      • Keep young children away from the grill.
      • DO NOT leave the grill unattended at any time.
      • Shut off all valves from the grill to the LP tank before leaving the event. Secure the LP tank from damage or vandalism.

For the safety of everyone, please DO NOT USE A GRILL IF A GAS LEAK OCCURS. If you smell natural gas prior to or during grilling. TURN OFF THE BURNERS AND BOTTLE.



Here's what to do in case of an emergency:

      • Always have a working fire extinguisher on hand.
      • Keep your family and friends a safe distance away from the BBQ while cooking.
      • Keep a working cell phone nearby.



If an uncontrolled fire occurs:

      • IMMEDIATELY move everyone away from the grill.
      • Call UNM CAMPUS POLICE AT 277-2241 to report the fire or find security in the area.
      • Use the fire extinguisher in short bursts to put out the fire.


If a burn or other injury occurs:

      • Move the person away from the grill
      • Call UNM CAMPUS POLICE At 277-2241 on a cell phone.
      • Make the injured person as comfortable as possible.
      • Be ready to direct medical personnel to your location. It may be hard to find you if you are in the middle of the tailgate area.

6. Can I advertise my business on my car in the parking lot? What about playing music or selling things?
No advertising vehicles or advertising or political signs will be allowed unless approved in advance by the UNM Athletics Department. UNM athletics officials and security have the right to remove any signage from the parking lots.

In addition, no live bands, public address systems or excessively loud stereo systems are permitted unless contracted through the UNM Athletics Department.

Also, no apparel, souvenirs, food or beverage are to be sold in the parking lots unless contracted through the UNM Athletics Department

7. Will University Blvd. be closed down for games again this year?
No

TICKET FAQS

1. Can I purchase tickets online?

2. Can I still get season tickets or single game tickets?

3. Does UNM have group tickets?

4. How does a student qualify for student tickets?

5. Where is the Will Call booth located?

6. How do I qualify to sit in the Lobo Club section?

1. Can I purchase tickets online?
Purchasing tickets online is the quickest and easiest way to guarantee your seat to Lobo football. Fans can simply log onto our ticket site at unmtickets.com and from there you are just a few clicks away from great Mountain West football action. You can also utilize the Lobo Ticket Office print print at home option and get your tickets immediately. Fans can purchase single-game tickets online starting on Aug. 18 and in person at the Lobo Ticket Office in the Pit on Aug. 20, and season tickets can be purchased through Sept. 1.

Always make sure the ticket office knows if you require handicapped accessible seats.

2. Can I still get season tickets or single game tickets?
Season tickets are available through Sept. 1st at the Lobo Ticket Office in The Pit and online at www.unmtickets.com. The Lobo Ticket Office hours are 8:30 a.m. - 5 p.m. Monday through Friday. Individual game tickets are available:

      • online at unmtickets.com or at GoLobos.com
      • by calling 925-5858 or toll-free at 1-800-955-HOWL
      • at the Lobo Ticket Office in The Pit
      • at the UNM Bookstore
      • at all Albertsons locations, to find the location nearest you, just click here.
      • on game day three hours prior to kick off at the northeast corner ticket office of University Stadium
        For more information call the ticket office at (505) 925-5626.
      • on game day, three hours prior to kick off in the Lobo Ticket Office in The Pit. The Lobo Den Store Store, Powered by Your UNM Bookstores! will be open as well for fans wishing to get officially licensed Lobo merchandise.

3. Does UNM have group tickets?
UNM does have certain group ticket packages available. Just contact the ticket office at (505) 925-5626 for group ticket information.

**4. How does a student qualify for student tickets?
Student tickets are free for all UNM students currently enrolled in at least six hours. UNM students will be able to pick up student tickets prior to the game at Gate 9 and students also will be able to enter at that gate. Students also can get tickets during regular ticket office business hours at the ticket office.

All students must present their Lobo Card to receive their one free ticket, and they can purchase up to three additional guest tickets for $10 each.

5. Where is the Will Call booth located?
The Will Call booth is located at the northeast corner of the stadium at Gate 7 for the general public, player guests, high school coaches and visiting teams.

6. How do I qualify to sit in the Lobo Club section?
Certain Lobo Club members qualify for priority seating and parking, some of the many benefits of the Lobo Club, which is the scholarship fundraising arm of UNM Athletics. Contributors to the Lobo Club may qualify for other benefits such as invitations to special events and postseason ticket priority, all while providing educational opportunities for young men and women and building the foundation for Excellence in UNM Athletics through tax deductible gifts.

For more information on how you can make an impact on UNM Athletics through the Lobo Club call 925-5014.

UNIVERSITY STADIUM FAQS

1. What types of things are not allowed into University Stadium

2. Can I bring a banner or sign for my favorite player?

3. Can I bring a handbag or pocketbook into University Stadium?

4. Can I take pictures at the game?

5. Can I bring in my own chairback seat into University Stadium?

6. Is there an elevator at University Stadium?

7. Can I go on the field prior to the game or after?

8. What if I need first aid or the aid of the police for any reason?

9. What if I lose track of my children?

10. Is there a Lost and Found?

11. Can I bring my own food or drink into University Stadium?

12. What is the re-entry policy at University Stadium?

13. Can I bring a stroller into University Stadium?

14. Is University Stadium wheelchair accessible?

15. Can I smoke at University Stadium?

16. Can I legally have an alcoholic beverage at University Stadium?

17. What if I need assistance inside of University Stadium?

1. What types of things are not allowed into University Stadium?
Fans are encouraged to bring ONLY necessary items to football games at University Stadium. For the safety and enjoyment of all fans, we request that you assist us by leaving prohibited items at home or in your vehicle. We regret that we are unable to provide storage for any of these items.

The following items will not be allowed into any UNM Athletic Department Venue:

      • food, water or beverages of any kind
      • cans
      • bottles
      • alcohol
      • baby seats
      • balloons
      • beach balls
      • coolers
      • explosives
      • fireworks
      • folding chairs
      • illegal drugs
      • laser pointers
      • artificial noisemakers such as horns, drums, bells, whistles, etc. per Mountain West Conference rules
      • pets (except service animals assisting those with disabilities)
      • weapons of any kind
      • any other item that in the judgment of game management staff poses a safety hazard or detracts from the ability of others to enjoy the event. Prohibited items must be returned to the owner's vehicle or discarded. Any unlawful items are subject to confiscation, and the person in possession of such items is subject to ejection from the stadium and /or arrest.

2. Can I bring a banner or sign for my favorite player?
Banners and signs are allowed inside University Stadium provided they are of reasonable size (as determined by event staff) and contain no advertising, offensive material or language. Signs cannot obstruct the view of other patrons during the game or they will be confiscated.

3. Can I bring a handbag or pocketbook into University Stadium?
Bags of reasonable size (as determined by event staff) will be allowed into the stadium, but all bags will be searched. Pocketbooks, computer bags and the like will be subject to searches as well, for the safety of those in attendance.

4. Can I take pictures at the game?
Still frame cameras are permitted inside the stadium, however, video cameras are not.

5. Can I bring in my own chairback seat into University Stadium?
Yes, fans wishing to bring a chairback seat can do so, but they must have the seat checked at the entrance. Chairback seats larger than 11" x 18" are not permitted into University Stadium.

Fans wishing to rent a chair back seat can do so on the concourse at a cost of $5 per game. All proceeds go to the UNM baseball program and UNM spirit program.

6. Is there an elevator at University Stadium?
Yes, there are two elevators on the west side of University Stadium near gate 3.

7. Can I go on the field prior to the game or after?
Only team personnel, media and credentialed event management staff are authorized to be on the field before, during or after the game. Anyone going onto the field without proper authorization is subject to expulsion from the stadium and could face prosecution. This also applies to anyone throwing objects onto the field or in the stands.

8. What if I need first aid or the aid of the police for any reason?
Emergency assistance is available at the Command Post located on the concourse level at the north end of the stadium or by dialing 925-5506. Contact any usher or ticket taker wearing an Event Staff shirt, and they will be able to assist and get EMTs to respond.. There is also a Police Command Post, which is located on the concourse level at the north end of the stadium near gate 5. First aid, lost and found and lost children are located here. The phone number is 925-5506.

9. What if I lose track of my children?
Parents and/or guardians with a lost child should contact the nearest law enforcement officer or event staff member. Lost children will be taken to the Command Post at the north end of the stadium near Gate 5.

10. Is there a Lost and Found?
Lost and Found is at the Command Post located on the concourse level at the north end of the stadium near gate 5 during games and can be contacted by dialing 925-5506. During the week call the UNM Police at 277-2241.

11. Can I bring my own food or drink into University Stadium?
Fans are not permitted to bring in any outside food or drinks, including bottled water. Fans entering the stadium will be asked to finish, dispose of, or return items to their vehicle.

Exceptions will be made for the needs of babies/small children/elderly and fans with medical conditions.

12. What is the re-entry policy at University Stadium?
Re-entry is not permitted at University Stadium. If you need to re-enter, please go to the Customer Service Tent located near the Command Post near Gate 5. The Customer Service representative will make the decision if you're able to re-enter. Emergencies will be the only purpose.

13. Can I bring a stroller into University Stadium?
Strollers are permitted but must be collapsible and fit under your seat.

14. Is University Stadium wheelchair accessible?
There are nearly 200 wheelchair spaces in University Stadium. They are located on the upper west concourse level, the east mid-concourse level and at the north end. Wheelchair spaces on the west side of the stadium can be reached by the elevator on the west side of the press box. Spaces on the north side are on ground level. Tickets are available by contacting the ticket office at 925-5626.

15. Can I smoke at University Stadium?
The University of New Mexico is a smoke free campus, therefore no smoking is allowed on or inside our grounds.

16. Can I legally have an alcoholic beverage at University Stadium?
Individuals of legal drinking age - 21 or older - who have a ticket to the game that day may consume alcoholic beverages in the parking lots in accordance with University policy. Consumption of alcohol by minors is illegal. In addition, it is illegal to provide alcohol to minors. The following additional rules apply to alcoholic beverages at University Stadium.

      • No glass bottles are permitted.
      • No common source alcohol is permitted, including party balls or kegs.
      • No alcohol, outside food or drink may be brought into the stadium.

The University of New Mexico Athletics Department reminds all fans to not drink and drive. Please choose a designated driver before you consume any alcoholic beverage.

17. What if I need assistance inside of University Stadium?
Fans needing assistance can get instant access to event management by texting "Lobos" to 78247. Event staff will then text back and fans can request assistance or ask questions. If necessary, event staff can quickly dispatch safety/security, medical or guest services staff to the appropriate location.


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